Following the news this week that we can now return to work please see below our plans to re introduce our services 

Following the Government Guidelines we will still be very much working from home, however the office will re open on Monday 18th May 2020 on reduced hours so we can answer the phone lines

Monday, Tuesday and Friday the office will be open 9am- 2pm

Wednesday & Thursday the office will be open 11am – 4pm

In order to prevent as much social contact as possible access to the office will be strictly on an appointment only basis and we would ask that going forward email be used as the preferred method of contact

Our PropertyFile app is the ideal way for you to keep up to date with your properties and to keep in touch with us. On the app you can see Rent Statements, viewing feedback, check on the progress of maintenance and contact us direct as well as much more. If you require an activation email for this service please let us know and we can send it to you straight away

We can now start to carry out property VIEWINGS, whilst we have been unable to carry these out for some weeks we have a substantial bank of enquiries and will look to book appointments from next week onwards.     Viewings will be carried out with the upmost of protection both for staff and potential tenants, masks and gloves must be worn at all time and we will limit the number of people who can view the property at one time with restrictions of only 2 adults from the same household and no children

We will enter the property prior to the appointment and open all internal doors etc so as to minimize contact with the door handles etc, if we observe any contact we will appropriately clean it and wipe it down

We are also able to carry out property INSPECTIONS, these will start from the middle of June, we will have to have a tenants consent to access the property and our staff will appropriately wear masks and gloves and take any other suitable precautions deemed necessary

Thank you for your patience and understanding through the last several weeks, it hasn’t been an easy time for anyone, hopefully now we can return to offer our full range of services whilst minimizing risk at all times

Take care and stay safe

Andrea, Anne, Sue & Peter